Comment: Booked on-line and requested the person with Dalworth that had cleaned our carpets for the last 8 years. He was no longer with the company. :( We did allow them to schedule us with someone else. I had to call and reschedule because construction was not complete on our house. They were very friendly and accomodating and rescheduled according to our schedule, which was very nice. The gentleman showed up a little early, extremely nice and very presentable. He cleaned the upstairs first - 3 bedrooms, a hall, and two large playrooms. He cleaned the back stairs, front stairs, and then the downstairs - 2 bedrooms and 2 living rooms. The carpet was new in 2011 and has been very well maintained. The purpose of the cleaning was the kids tracked mud up the back stairs and into the playroom AND the house was just under construction for 4 months, so we wanted everything clean and back to new condition. The mud stains were not even removed with the cleaning. When the carpet was wet and combed, you could not see the stains. When it dried, they were back. It should be super simple to remove common mud from a carpet, yet it was still there. Further, there was a small amount of vomit that I had cleaned but you could still see an outline. Still there. I guess I will have to find another carpet cleaner after 8 years.
Description of Work: Cleaned carpets and furniture moved in the entire house.