We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Cullen was great! I will be contacting again for tile service.
Comment: I had lots of questions about the cleaning procedure The tech took the time to explain everything. Very nice young man.
Comment: My technician was Jeremy Munroe.....outstanding young man with a great attitude.
Comment: My tech had a great attitude
Comment: Nice guys; talked to me about some stains and additional treatment that I can do to help keep brown spots away on deep seated problem areas. Knowledgeable, Professional and Quick! Went much faster than I thought and the results are great.
Comment: My technician was awesome. Went the extra mile. Thanks!
Comment: I'm very happy with the service and the speed in which it was done.
Comment: The cleaning of the tile: A white residue was left on grout, intermittently. The tile was not buffed, so it really didn't look as clean as I thought it would. The tile did not have a shine to it to start with, but it just seemed to be more dull than before it was cleaned. I don't know if this normal or not, as this tile has just be installed the last two years. The tech was timely.
Comment: Jose had stretched the carpet in two rooms a few months before this job. We specifically asked for him to do this job because of his work during the previous stretching. Any work we need done in the future will also have us requesting Jose. He is very professional and capable. Our overall contact with Dalworth is very positive and we will use you in the future.
Comment: Technician was very professional and I will request him on our next request.
Comment: The technicians had to redo the tile. The first time this was done no sealer was used. When they sealed the time it looked worst. They came back the next day because the two guys were going to be finishing the marble and they just re-clean the tile. This tile looks fine now.
Comment: Your technician did a great job! My husband's closing looks so much better!
Comment: I would highly recommend Kermit again, he was very thorough and thoughtful about everything he did.
Comment: Kermit was very professional and skilled at what he does an a all around good guy.
Comment: Would just note that i was told not all technicians have a water tank in their van, so if you get a tech that doesnt have it, you will need access to a spigot. also i could of been charged if i did not have a spigot to attach to. Long story short, this needs to be disclosed to sales over the phone and online. All around was a good experience.
Comment: The technician was only late due to complications of another job. I personally wasn't bothered by this issue, it was not in his control. He was very apologetic to me for the situation. However, in the world we live in, I really think this kind of situation could have really caused your technician to be mistreated by customers. Some people may not take kindly to excessive delays like we experienced in my situation. Like I said, it didn't bother me, Bobby was great, friendly, did a wonderful job, was extremely exhausted when he left my house, I commend him for his efforts to do a great job for me even after such a complicated day. My thoughts are that you need to have some sort of action plan in the event your techs run into this type of situation to protect them from mistreatment by customers if they are going to be excessively late to appointments. Anyway, just a thought!! I know how mean the public can be, these guys work hard and don't deserve to be mistreated! Thank You Dalworth, Alex who took my order and set my appointment and Bobby who did the work, Great Job! I will be using your business again in the future.
Comment: Not pet odor BUT OTHER ODOR PRETREATMENT And then vacuum
Comment: We are well pleased with the work that was done to our douches nd carpets by a very nice young man. Thank you.
Comment: The technicians had to redo the tile. The first time this was done no sealer was used. When they sealed the time it looked worst. They came back the next day because the two guys were going to be finishing the marble and they just re-clean the tile. This tile looks fine now.
Comment: Would just note that i was told not all technicians have a water tank in their van, so if you get a tech that doesnt have it, you will need access to a spigot. also i could of been charged if i did not have a spigot to attach to. Long story short, this needs to be disclosed to sales over the phone and online. All around was a good experience.
Comment: Not pet odor BUT OTHER ODOR PRETREATMENT And then vacuum
Comment: Steven Turner did an excellent job on our carpet! Would definitely want to use him again! My comment of fair bargain does not relate to job he did but Dalworth pricing structure. Dalworth is a little pricey! But very good experience with Steven and phone reps.
Comment: Everyone was very professional. I worked with Matthew Reyes and he always returned my call promptly. The carpet cleaners were very nice and accommodating. Great experience all the way around.
Comment: He did absolutely great service. AP