Tell us how we did!

• Reviewed By: VIANCOURT, MARY E.
• Location: Dallas, TX 75244
• March 17th, 2017

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends
• Comment: . The first time I used Dalworth a 'John' (saved his name but after learning he left the company I discarded it) and because of him I continues with Dalworth - the last two - 1 average & get the job done & the other left stains stating he could not get them out (strangely I was able too).
  Pat Linzalore was my technician. Pat is exceptional in his job performance & customer service and I reason I will remain a customer - I will always request him. He is efficient, very knowledgeable of carpets materials and cleaning products, provides hints on carpet care - we have a cat and my dog' journey in this world ended in February. Since he has cats & dogs, he knew just what to use to remove several stains as well as instructed me on what to apply if the stain returns & appears yellow. He is respectful, gregarious, ethical, takes great pride in his work - excellent work ethic, and it royal to the company (no negativism). I was amazed that he cleaned the corners, along the base boards, darken areas at doorways, removed two small stains in den that no one could remove before. My rugs looked brand new in-spite of being 40 years old (original owner purchased excellent quality) and had been recently installed.
  I am most pleased and highly satisfied. He is a keeper for your company! Thank you.
  Regards,
  Mary Ellen Viancourt COL(retired), USA NURSE CORPS
• Overall Rating