Comment: One small criticism. I had asked that I be called on my cell when the tech was on his way. He arrived at my door with no phone call. I was fine as I happened to be home. On the flip side, I had erroneously made the appointment a week later than I had needed it. I called the office and the rep was able to fit me in that same day. Very much appreciated. After working with Stanley Steamer and Kiwi I will likely never use anyone but DalWorth. Great experience.