Comment: I didn’t realize there were different packages until my technician mentioned it, so we downgraded at that time to better fit our budget and wants/needs. That was nice! One technician smoked outside the house, and since our garage doors and back door were all wide open from cords, the smell came inside which I disliked. I also disliked that the temperature of my thermostat was drastically changed when they turned my system back on (we keep the fan ON and the temp controls on AUTO to 72 heat and 75 AC). They turned the AC on to 69, which ultimately woke up my baby from her nap an hour and a half early. I thought the reused, holy plastic were a little gross, but I appreciated the sentiment of minimizing mess. All technicians were very, very friendly and quick to answer all of my questions or converse about various things. We will definitely use y’all again in the future for this service.