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Comment: Jenny Adame was more than impressive in her phone conversation. Very attentive to my needs, extremely friendly and mad eke feel very comfortable with the experience. I can only hope my customer service employees are as good as Jenny. She's very impressive over the phone. I give her a A+ for her work.

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Comment: He was a really nice guy. I would only recommend that the guys carry tarps or protective covers on their trucks to protect hardwood floors.

The service was good. They did charge extra because 2 of the rooms were too big. The scheduling was good. The technician was really good and only one person came and cleaned the carpet. Description of Work: They cleaned the carpet in the whole house.

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Comment: The lady on the phone was very helpful and pleasant sounding. The technician was very friendly and did good work.

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Comment: The young man who worked by himself was very cordial, highly competent and through. He appeared and the evidence bears this out; he took pride in his work.

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Comment: Great experience!

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Comment: Richard was so knowledgeable and very competent. really knew his business. very professional and caring as well. now that i met him and saw his work I would only ask for him from now on. had a different person before him for years but he retired so now I have Richard. great job!!!

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Comment: Monty is very professional and a very nice representative of Dalworth carpet cleaning. H

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Comment: Derek always done a professional, thorough job on our light beige carpeting. He pays attention to details and makes sure you're satisfied before he gathers his equipment. I have already recommended him to others. Grateful for his care of our carpet which contributes to the appearance of our home. Mrs. Joyce Fisher, Derek always done a professional, thorough job on our light beige carpeting. He pays attention to details and makes sure you're satisfied before he gathers his equipment. I have already recommended him to others. Grateful for his care of our carpet which contributes to the appearance of our home. Mrs. Joyce Fisher

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Comment: Wonderful job, Derek. I will call you again.

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Comment: i used and Chris and he was excellent.

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Comment: If I remember correctly. Jenny was the one to help with my order. I hade to call again after services completed and she was willing to talk me through additional options. She was very kind and made me laugh. Sweet girl deserves a raise.

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Comment: Excellent all around. Thank you. George is very professional and courteous.

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Comment: Richard did a great job; carpet looked brand new !

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Comment: Drying time is uncertain because we did not return to the house until the next morning - at which time the carpet was dry.

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Comment: The were both super nice.

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Comment: Jose was great! He walked me through the process and gave me a reality check on what could be expected. I had neglected my carpets so I knew they would not be like new. He was very professional and personable.

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Comment: Brandon was a very polite young man and seemed to know exactly what he was doing. I will probably ask for him in the future to clean our ducts....when we can afford it!! The phone representative was one of the sweetest people I've ever talked to on a business call. I was very impressed. Thanks!

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Comment: The representative was totally positive about his ability to clean my areas of concern. I left him in the home alone so I could return to work therefore I didn't see the finished product until visiting the home later that night. He cleaned areas that I just thought could not be cleaned. He delivered on his promise and all furniture was returned exactually where it originated. I have used Dalworth in the past and the service level has not decreased.

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Comment: The technicians were wonderful! They were very friendly, efficient, and clean. I realize I did sign on for the "premium service" which included some drying with large fans, but to pay over $450 to clean the carpets in my upstairs game room, hallway, and one set of stairs is a bit expensive. I knew this going in, however, and everything was explained to me very thoroughly. Overall, I was very satisfied with the service & the carpets look great.

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Comment: Have always had good service from Dalworth but especially like the technicians, Garry and Kathy Taylor.

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Comment: JAMES COLEMAN WAS AWESOME!

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Comment: thankyou

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Comment: Dusty is always courteous, very professional and makes every effort to clean my carpets and spots with excellence. I believe he uses the best products Dalworth has available him to do his very best for his customers. My only complaint is not against Dusty's performance, but more so against the stain removing products Dalworth has available for him to use. The urine spot from this treatment is still visible. It is lighter, but still there. My expectation was that it would be gone completely. My thought is that Dalworth simply doesn't use a strong enough product to get out these type of stains. I may be incorrect, but I would expect same day treatment of a urine stain is something that could be removed. On normal everyday cleaning and professionalism, I would rate Dalworth excellent! I would not rate your company so highly on getting out stains. I would recommend Dalworth for normal cleaning in a heart beat. However, for more stubborn stains, I would suggest they do their research for a company with stronger chemicals available for the best result for their money. Thank you for your service, you have a great staff of professionals working for you that are very nice to deal with.