Comment: Our tech is great and very knowledgeable about flooring! This is the same tech we have had for several years now on our annual fall cleaning prior to our community Fire Department Open House each October. We actually have been playing catch-up with our ceramic tile flooring in that we hadn't started to have it professionally cleaned until 18 months ago! And our tech suggested a good action plan of cleaning them every 6 months for about three times, which we have now accomplished, to bring them back up to par! :) They tiles look almost fantastic and now we will keep up with them annually just like our carpeted areas. We appreciate the flexibility you all can offer to us, being a working fire station & administrative offices combo...it's not the average "office". Thanks again & see y'all next September!