Comment: When I made the appointment I checked the middle column of service, which implied that there would be fans provided to help dry the carpeting, but none were provided and we couldn't put our living room furniture back until the next day! FYI - Since the temperatures were in the 20 degrees, the outside water faucets were frozen and the tech rain out of water, through no fault of his and that caused a problem for him; we rain a hose from out greenhouse into our house in order for him to get water ... I only mention this in case you are sending technicians out when temperatures are below freezing, to take into consideration that they might not be additional water available to complete the job! We thought the technician did a great job and will use your company again!