We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: GREATFUL
Comment: He was very professional and performed his work effortlessly. We were very happy.
Comment: Buddy Smith was my tech. He did a great job. Use him every time.
Comment: Stains did not come out of either of my area rugs, so a little disappointed in that.
Comment: It would be nice if your site could store previous services. (Like my Pizza Restaurant does :) It is pain measuring the rooms each time (because I can't remember whether I clicked on Medium or Large last time) It would make reorders of service much easier, faster, convenient, and would encourage people to be a repeat customer.
Comment: The service technician did an excellent job.
Comment: Chris Lightner(?) is absolutely the BEST!!! I LOVE his work ethic, his attitude and his professionalism. He is by far the most knowledgeable service technician your company has. I refer him to all of my friends!!!
Comment: Courtney was super sweet and very thorough.
Comment: Cullen’s customer service - excellent
Comment: Very professional, on time, good wervice.
Comment: The young lady who took my order over the phone was excellent and the technician was very polite and professional. I have used 2 different carpet cleaning companies before and I will now only use Dalworth Clean!
Comment: Richard was great.
Very pleased with the job done. The technicians were on time and did a very professional job. Will definitely use again and recommend to friends.
Description of Work: Air ducts cleaned and protection against allergens
Comment: I had a 10 -12 apt and Buddy showed up at 12:15pm, I called the dispatch at 11:15am to make sure someone was coming... Adam was prompt and helpful.
I would like to see a breakdown by room instead of a total during the online ordering system
Buddy worked hard to take care of our carpets but truck could not come up the driveway and had to would not work. James arrived at 2:15 and completed by 4:15 and did a great job!
It would be beneficial for your company an your customers if there was either options for repeat customer information available for your scheduling dept. I live on a incline and only vans will come up our drive or need more hose to make the distance from the road. I do not remember seeing where I can input that information on my order.
Comment: Our technician was really good and friendly! It took over a day for the carpets to dry but he left fans for us and came back and got them the next day.
Comment: Could not get the tree ring out of my very expensive White carpet
Comment: Art did a great job. I will request him in the future.
Comment: Good morning. Our carpeting was cleaned yesterday, January 7... The technician who did such a thorough job was Chris. We think it's the BEST carpet cleaning we have had in years. Our house smells fresher and we think our carpet looks absolutely refreshed. We are very pleased and happy and will mention to friends how pleased we are. Chris was also most courteous and pleasant and we think your Company is fortunate to have him in your employ. Next time we need carpet cleaning we will call Dalworth and ask for Mr. Chris Hoover.
Sincerely, Barbara and George Costello.
Comment: I only want that tech now. He really new his stuff, personable and just fantastic.
Comment: Frank and Aaron did a great job. Very nice people. Thank you.
Comment: Ryan did a great job - assessed things quickly and got to work immediately. Very forthright and competent. I would highly recommend him to friends.
Comment: Glen did an outstanding job. Very personable, kind, and professional. We like to make extra sure the carpet is dry before we put furniture back. We would like to have him back again next year.
Comment: Carlos was polite, on time, knowledgeable, and treated my home and contents with respect. The carpets he cleaned look great.
Comment: My representative was very competent and explained the procedure thoroughly. He represents Dalworth well.
Thanks you.